Silktel communication allows you to make the move to a VoIP call center on your terms with our VoIP phone service, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications). As a result, no phone lines are required for users and there are no long-distance fees between users and the system, leading to a significant reduction in operational costs when using our VoIP phone service. Your customer service representatives will feel at ease when operating our unique voice over Internet protocol (VoIP) interface. Other VoIP providers fail to offer the unique call center management features that allow you to connect to make crystal-clear phone calls. In fact, some VoIP providers fail to deliver important features that make voice over Internet protocol a worthwhile investment.
VISION AND FOCUS
Silktel is positioning itself to emerge as a leading service provider in the VoIP domain by adapting swiftly to technological advancements.